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Shipping & Payment

Covid-19 Update

Due to COVID-19 and the increased volume of our carriers, delays may occur.

While we strive to handle holiday volume and maximize our available assortment, we are also focused on keeping our employees and community safe. We have implemented additional safety measures at our distribution centers such as limiting the number of people working at any given time. This may cause slight delays, so if you have not received a shipping confirmation for your order please contact Customer Service. 

Track your order

To view the status of your order please visit the My Account section of the website. This will be found in the upper right corner of your screen for desktops and in the Menu for mobile phones. Once My Account has been clicked you will see your order status and order history. Once your order has shipped you will receive a shipping confirmation with a carrier tracking number.

Shipping Options

At this time we are unable to ship to P.O. Boxes. 

Orders must be placed before 11 AM PT, Monday through Friday, to be processed for same-day shipment. Orders will not ship on weekends or holidays.

UPS Ground

Orders over $50 receive FREE ground shipping within the Continental United States.  Orders less than $50 will be charged $5.95.

UPS 2 Day Air

Orders over $100 receive FREE two day shipping within the Continental United States.  Orders less than $100 will be charged $9.95.

UPS Second Day Air - 2 Business Days

Shipping Holidays

Orders will not be shipped on the below days.  If a holiday falls on a Saturday, orders will not ship on Friday.  If a holiday lands on a Sunday, orders will not ship on Monday: 

New Year’s Day 
Martin Luther King, Jr. Day 
Presidents Day 
Memorial Day 
Independence Day 
Labor Day 
Thanksgiving Day 
Day after Thanksgiving
Christmas Eve
Christmas Day 

Order Processing

Orders begin processing immediately and ship out within 1–2 business days. Business days are Monday through Friday, excluding holidays. 
  
Orders with expedited shipping must be placed before 11 AM PT, Monday through Friday, to be processed for same-day shipment. 

Since we begin processing your order immediately, we are unable to make changes once it is placed. To cancel an order please contact Customer Service at 866-930-4CAT(4228). We cannot guarantee the ability to cancel the order as it may have already shipped. 

Once your order has shipped you will receive a shipping confirmation email with a tracking number.

Cancellation Policy

We want you to get your order as soon as possible, so we begin processing it immediately after you place it. Once your order has been submitted, we cannot guarantee the ability to cancel the order as it may have already shipped. Please review your order carefully prior to clicking the 'Place Order' button on checkout page.

If you have questions about your order, please email customerservice@catworkwear.com or call 866-930-4CAT(4228).

Payment Options

CATWorkwear.com accepts the following payment methods.

Visa
Mastercard
American Express
Discover
Google Pay 
Sezzle

Payment Processing

Card statements occasionally show two identical charges for the same purchase.  This is only temporary, your card will only be charged once.  A pre-authorization will be placed on your card by your bank or credit card company to ensure you have sufficient funds to complete the purchase. 

Once your order has shipped the total order value will be charged to your card.

International Orders

CATWorkwear.com only ships to customers in the United States. To find CAT Workwear outside of the United States please check with your local workwear retailer.